Privacy Policy

Last updated: March 15, 2025

1. Data we collect

At Ciudadpulga we process the personal data you voluntarily provide us through our contact forms, demo requests, and registration on the P.U.L.G.A. SaaS platform. This data includes:

  • First and last name, company, position.
  • Email address and phone number.
  • Messages and inquiries sent through the site.
  • Technical data: IP address, browser type, operating system, pages visited, and session duration.

2. Purpose of processing

We use your data to:

  • Respond to your inquiries and requests for commercial information.
  • Manage access to and use of the P.U.L.G.A. platform (inventory control, heat maps, integrations).
  • Send technical communications and service updates.
  • Improve user experience and analyze site performance through analytics tools.
  • Comply with applicable legal and regulatory obligations in Argentina.

3. Cookies and tracking technologies

This site uses first-party and third-party cookies (Google Analytics) to collect information about browsing behavior. You can configure your browser to reject all cookies or to alert you when a cookie is sent. However, some site features may not function properly.

4. Legal basis for processing

The processing of your data is based on your explicit consent (Art. 5 of Argentina's Personal Data Protection Law 25,326) and, where applicable, on the execution of a contractual or pre-contractual relationship with our company.

5. Data retention

We retain your personal data for as long as necessary to fulfill the purposes described, and as long as a commercial or legal relationship justifies it. Once such relationship ends, the data will be blocked and subsequently securely deleted.

6. Transfer to third parties

We do not sell or rent your personal data. We may share information with service providers acting as data processors (hosting, email platform, analytics, CRM) under contract and with appropriate safeguards. We do not transfer data to countries without an equivalent level of protection.

7. User rights

You have the right to:

  • Access your personal data.
  • Request its rectification or deletion.
  • Request restriction or objection to processing.
  • Data portability, where technically possible.
  • Withdraw your consent at any time, without affecting the lawfulness of prior processing.

To exercise these rights, send us an email at info@ciudadpulga.com indicating the right you wish to exercise. We will respond to your request within a maximum of 10 business days.

8. Data security

We implement technical and organizational measures to protect your data against unauthorized access, loss, or destruction. We use SSL/TLS encryption for communications, firewalls, and role-based access controls.

9. Statement against misinformation

Ciudadpulga does not make misleading claims, does not use false urgency, does not present fictitious testimonials or endorsements, nor suggests official affiliation with government entities or unrelated brands. All information published on this site is verifiable and corresponds to our actual product. We do not guarantee specific results without prior case analysis.

10. Contact

If you have questions about this policy or wish to exercise your rights, you can contact us at:

Ciudadpulga
Valentín 4166 8 A
Phone: (271) 491-9495
Email: info@ciudadpulga.com
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